WARRANTY
Smarte Devices Limited warrants its products against manufacturing defects in materials and workmanship starting from the date of purchase or shipping from Smarte Devices Limited facilities for a period of time as indicated below. The company guarantees to repair (within a reasonable time) or replace a faulty product/part during the warranty period. The warranty period varies based on the product categories.
WHAT’S COVERED
- Screen Replacements @ Smarte Devices – 7 Days
- Internal Battery Replacement – 7 Days Warranty
- Bluetooth Devices – 7 Days Warranty
- Charging Port/Board Replacements – 30 Days
- USED Phones – 30 Days Warranty
- Accessories – No Warranty
- Ordered Parts – No Warranty
- Customer Provided Parts – No Warranty
- Tested DIY Parts – No Warranty
WARRANTY BECOMES VOID IF AN ITEM/PART IS NOT RETURNED:
- In the original packaging
- Missing parts/accessories
- Liquid damages
- Item was lost/stolen
- An incorrect device was returned
- Self
- inflicted damages (e.g., the item fell, etc.)
- Has scratches, dents, or any unoriginal markings on the item/part
EXCHANGE AND RETURNS POLICY
- All returns and exchanges – In store
- Restocking fee of 10%
- Delivery fee non refundable
- No exchanges/refunds on accessories
SAMSUNG WARRANTY
- 1 Year Samsung Warranty
- Gulf View, San Fernando
- +1-868-653-2355
WARRANTY REPAIR
We will call you if it’s outside warranty with a repair quote.
DISCLAIMER (PURCHASED PARTS ONLY)
- 1. TEST THE NEW SCREEN BEFORE REASSEMBLY and be sure that the screen works normally.
- 2. To avoid scratches on the screen, don’t remove screen films on both sides before installation.
- 3. Do not pull or stretch cables. If cables are sealed improperly, this may cause stripes/white/black/blurred screen.
- 4. If you have a problem or question, please contact us within 24 hours of purchase.