Smarte Devices has a 7 day return policy. If a buyer returns an item, it should be returned in the same condition in which it was delivered in, and it should include all items that were in the original packaging. 

If the returned item is used, damaged, or missing any part, or is damaged during the return shipping because it wasn’t packaged correctly Smarte Devices will not issue a refund for the item. 

 

Warranty

Brand New/Unused/ Sealed Box

Laptops/Computers

Smartphones

Tablets

6 Months

3 Months

3 Months

 

Pre-owned Local

Laptops/Computers

Smartphones

Tablets

N/A

7-14Days

7-14Days

 

Pre-owned Foreign

Laptops/computers

Smartphones

Tablets

7-14 Days

30 Days

30 Days

 

All Parts – NO Warranty once tested and dispatched. 

 

Our warranty policy only covers for the normal wear and tear of the product/device. Warranty does not cover for self-inflicted damages, water damage, theft, fire, or any other damage that’s not under the normal wear and tear breakdown.

 

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